Usefulness of occupational health care client portals in the promotion of work ability and working conditions (TYTTI)
Objectives
Occupational health care client portals are important tools for cooperation between occupational health care, workplaces and employees. Although the use of client portals is widespread, little research has been carried out on them as of yet.
The aim of this study is to examine the use of occupational health care client portals, their perceived usefulness and the significance of the data obtained from client portals in supporting work ability and developing the healthiness and safety of work.
Data and methods
The study is a cross-sectional study in which data is collected using multiple methods, namely surveys and interviews.
The subjects of the study are employee and employer clients and occupational health professionals who use occupational health care client portals.
Results and impact
The study will provide new information on the use and usefulness of digital services in occupational health care. In addition to this, the study will provide information on different user needs from the perspectives of the employee, the employer and the occupational health professional.
The results will benefit occupational health care providers in terms of identifying areas of improvement in client portals and increasing their usability. The results will also benefit clients as client portals are developed to better meet perceived client needs.
Research group
Contact us
Sari Nissinen
Funding
The Finnish Work Environment Fund and the Finnish Institute of Occupational Health
