Project

Mitä kuuluu? study (How are we?)

The ‘Mitä kuuluu?’ study examines, analyses and develops well-being at work in the well-being services counties. The ‘Mitä kuuluu?’ well-being at work survey included in the study provides well-being services counties with a reliable way of mapping out and developing the well-being of their personnel. Participating organizations will have access to a results portal that supports the management of well-being at work, in which they can view their own organization's results up to a unit level, analyse by age and occupational group, and compare results with the average of other well-being services counties.

Timetable

As of 2018, the well-being at work survey and its summarised focus version have been carried out annually in October-November, the focus version also in the spring if necessary.

Objectives

The aim of the ‘Mitä kuuluu?’ study is to promote well-being at work in well-being services counties and thereby extend the careers of health, social services and rescue services professionals and to increase the attraction and retention power of the sector. ‘Mitä kuuluu?’ is part of the Finnish Institute of Occupational Health's long-term research for the development of well-being at work in the social welfare and health care sector and, in the future, also in the rescue sector.

The well-being at work survey included in the ‘Mitä kuuluu?’ study produces high-quality data on well-being at work for well-being services counties to support their strategic management of well-being at work and work ability. ‘Mitä kuuluu?’ is a comprehensive well-being at work survey, originally created for social welfare and health care organizations based on their needs. The survey is based on researched information as well as on the extensive competence and experience of FIOH experts in well-being at work.

The implementation of the ‘Mitä kuuluu?’ survey provides well-being services counties with a starting point and direction for developing well-being at work. You will gain a comprehensive and versatile situational picture of well-being at work in your well-being services county:

psychosocial workload factors and recovery from work
the functioning of the work community
fairness of management
organizational change
employees' work ability.

The survey focuses on early signs and issues that urgently need to be addressed and that can be improved to achieve the greatest impact. Developing the issues described by the survey indicators will improve the smooth running of work, well-being at work, as well as the attraction and retention power of the workplace.

Participating organizations will receive an analysis of the current level of well-being at work by FIOH experts as well as recommendations on how to proceed in further development.

For participating organizations, ‘Mitä kuuluu?’ consists of a well-being at work survey or a more concise focus survey with the related results and development portal.

For FIOH, ‘Mitä kuuluu?’ means supporting and developing social welfare, health care and rescue sector work communities, collecting research material, compiling an annual research report and communicating about research results, making an impact on society, as well as numerous further research and development projects that are based on ‘Mitä kuuluu?’ material.

Benefits of the ‘Mitä kuuluu?’ survey

Information on well-being at work is needed to support the strategic management of well-being and work ability, which in turn is a prerequisite for long-term development of working conditions. Developing well-being at work on a research basis is also an asset when competing for skilled labour. Skilled personnel go to workplaces where it has been proven to be good to work.

With the ‘Mitä kuuluu?’ survey, an organization can

gain reliable information on its level of well-being at work and related key factors
understand what factors to correct or strengthen in order to improve well-being at work
assess working conditions as a whole
gain a basis for managing personnel risks.

The well-being at work survey makes the personnel's voice heard. It gives the employee a moment to reflect on their own well-being at work. At the same time, the survey provides perspectives on different areas of occupational well-being.

With the ‘Mitä kuuluu?’ survey, you can compare your organization with others or your own previous results. ‘Mitä kuuluu?’ offers extensive reference material of more than 40,000 respondents in the social welfare and health care sector. In other words, you do not have to try to determine whether your organization’s result or an individual work community's result is good or average. The comparison will indicate your level. With the ‘Mitä kuuluu?’ survey, you can compare the data of your own organization or unit in relation to past results of the same organization or unit and other similar organizations at the national level

The implementation of the ‘Mitä kuuluu?’ survey

The implementation of the ‘Mitä kuuluu?’ survey is easy for the organization. FIOH experts are involved in all stages of the process to support the successful implementation of the survey and the utilisation of its results.

The ‘Mitä kuuluu?’ survey measures psychosocial workload and risk factors at work. The indicators are based on research and are valid.

The survey can be tailored to the organization's needs. Adding a key theme from the HR strategy, for example, or an important indicator from the previous survey creates a continuum with previous surveys.

Follow-up surveys carried out every year or two are used to collect information on the impacts of measures taken.

Together, we will set the goals for the survey and the utilisation of its results. The most important thing is to utilise the results of the survey in management and the development of well-being at work.

We will convene a project group to make practical arrangements. A FIOH expert will be involved in the work of the project group.

We will incorporate any additional questions or themes as needed by your organization and create a process and schedule for the utilisation of the results.

We conduct the survey annually in October-November. FIOH is responsible for conducting the survey.

Each respondent will receive a personal link to the survey in their email.

FIOH is responsible for data security in the implementation and reporting of the survey. The data protection of individual respondents is ensured in many ways.

The results will be reported approximately one week after the survey has ended. A FIOH expert will review the results with the organization's management team and other separately agreed groups (e.g. the occupational safety and health committee).

All work communities with more than ten respondents will receive their own results report. The results will be presented in such a way that the answers of individual respondents cannot be identified. Work units with 5-9 respondents will receive a so-called mini-report.

The results will be reported through an online portal, where it is possible to compare the results flexibly with, for example, the results of the previous year or the results of other social welfare and health care organizations.

Each work community can record and save development measures planned on the basis of the results in the results portal. You can monitor the progress of the measures using the results portal.

Together, we will discuss what kind of research and development projects we could implement to support the development of well-being at work in your organization. Where applicable, we will utilise the results of the survey and other research data.

The ‘Mitä kuuluu?’ survey results are reported in the results portal, which makes it easy to utilise the results. Flexible reporting and management of development measures support the development of well-being in work communities.

The results provide a joint situational picture of the work community's well-being, resources and development needs
You will receive information on the significance of different indicators, the reasons to monitor these issues, as well as tips on how to improve the situation
Work communities can record their development measures, update their progress, utilise information and tips for developing well-being at work, and learn from other work communities’ development ideas
It is possible for management, HR, supervisors and the work community to monitor and assess the effectiveness of measures, i.e. the portal is a tool for knowledge management of well-being at work
You can compare your own results with the total results of the participating well-being services counties.
You can analyse the results by professional group, age or supervisory position.
If you wish, you can agree on sharing the results with an individual well-being services county, whose results serve as a good sparring partner for your development

Interested? Contact us!

Jaana Laitinen

jaana.laitinen [at] ttl.fi

Phone

+358 30 474 6006

Mervi Halonen

mervi.halonen [at] ttl.fi

Phone

+358 30 474 2483

Funding

Finnish Institute of Occupational Health

Information about the study and data protections (in Finnish)

Tutkimustiedote: Mita kuuluu? -fokus (pdf)

Tutkimustiedote: Mitä kuuluu? -työhyvinvointikysely

Tietosuojailmoitus: Mitä kuuluu? -tutkimus

The survey produces research data for the development of well-being at work in the social welfare and health care sector

The ‘Mitä kuuluu?’ well-being at work survey produces data that are used in FIOH research and development projects that develop the well-being of personnel in the social welfare and health care sector. Look into these projects.